Spindustry Blog

Is Good Customer Service Really That Hard?

Posted by Steve Fry on February 15, 2012

This week while visiting a client in a not-to-be-named southern state, my associates and I had the opportunity to try a new restaurant.  We didn’t know anything about it, but as we drove down restaurant row, this spot looked pretty good.  The building was well-kept, and the overall look of the place was inviting. So we pulled in.

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Topics: customer service, user experience