Spindustry Blog

Steve Fry

Stephen Fry is co-founder, owner and Chief Operating Officer at Spindustry Digital. Stephen serves as a business consultant who has experience in international sales and marketing, manufacturing and insurance company operations. He has served numerous clients across a broad range of industries during his tenure and digs in to find solutions that help successfully grow organizations. Steve participates in numerous business groups and boards and has been recognized as an entrepreneurial leader by Ernst & Young, Iowa Governors Council, Leadership Iowa, Inc. Magazine and the Des Moines Business Record. Stephen holds BA in Graphic Design and a minor in Journalism/Mass Communications from Iowa State University.
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Recent Posts

Using Social Media to Pick Airline Seats

Posted by Steve Fry on April 2, 2012

For those who may still be wondering if the social media craze is a fad or not, here’s another real-life application that is, indeed, here to stay.

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Topics: social media

Is Good Customer Service Really That Hard?

Posted by Steve Fry on February 15, 2012

This week while visiting a client in a not-to-be-named southern state, my associates and I had the opportunity to try a new restaurant.  We didn’t know anything about it, but as we drove down restaurant row, this spot looked pretty good.  The building was well-kept, and the overall look of the place was inviting. So we pulled in.

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Topics: customer service, user experience